¶ General
¶ Where are your servers located?
Our servers are located in the Netherlands (Hosted by Leaseweb).
¶ Which applications do you support ?
We support over 60+ one-click applications. You can find the application list here.
¶ Do you offer root access?
We offer sudo access, using which you can perform most tasks that requires root such as installing extra applications via package manager. However, you cannot install docker or any hypervisor. Also note that abusing server resources is prohibited.
¶ What happens if I exceed my bandwidth allocation?
¶ 1Gbps Plans
Your download speed will be reduced to 20Mbps and upload speed will be reduced to 10Mbps.
¶ 10Gbps Plans
Your download speed will be reduced to 100Mbps and upload speed will be reduced to 20Mbps.
¶ What is counted towards bandwidth quota?
Currently, downloads via HTTP/FTP (Preinstalled File Browsers/FTP Servers) is an exception. All other traffic is counted towards your quota.
¶ How can I transfer files from my previous provider?
As soon as your seedbox has been activated, Simply navigate to the Application Manager page of your dashboard and install filezilla. Then, you can connect to your old seedbox via FTP within the filezilla app and transfer all your files. Please note that, filezilla app is available for installation on your seedbox. So, you do not need to install it on your computer.
¶ Apps
¶ How can I upload files to Google Drive?
You need to install rclone and connect your google drive for this purpose.
¶ How can I batch rename multiple files?
You can install Filebot on your seedbox using the Application Manager for this purpose.
¶ How can I restart my webserver?
- Navigate to the Seedbox Manager page. Click the Reboot button and check the Webserver option.
- Then click Request Reboot to reboot the webserver.
¶ How do I fix a 502 Bad Gateway error while accessing an application?
Some application requires 5 - 10 minute to properly initialize after a clean installation. So, if you have just installed an application then you need to wait for few minutes before you can access it. You can periodically check for application state on the application status page. As soon as the Application State becomes you should be able access your application.
If the previous solution does not work, then
- Force Uninstall the application and install it with Clear Appdata turned on.
- Restart the webserver.
¶ How do I fix a 504 Gateway Timeout error while accessing an application?
Simply reboot the application using the Application Manager page.
¶ How do I fix a 404 Not Found error while accessing an application?
Simply restart your webserver.